Mandarin Oriental Pudong, Shanghai
What Guests Say
This hotel was outstanding in every way. We had not expected much from Shanghai as it was just where we had to fly to and from for our trip to Japan. We stayed 2 nights just to ensure we made the connection. If only we had realised how amazing Shanghai would be and that this hotel was the icing on the cake. I would recommend this hotel as it is ideal in every way. The view from the room was out of this world.
Andrew
December 2024
Good view from my room, all receptionists service were very nice and polite. Especially Staff name‘s Vemi who is very warm welcome and provide various informations, moreover she helps a lot when we got some problems in my rooms. We are very impressed Mandarin Oriental hotel in Shanghai because of her☺️ Even bellman also very helpful and memorize every customer. About the breakfast at hotel is so perfect.
Kanokwan
January 2025
Great place with excellent view of the Huang Pu river day and night. Best of all was excellent staff. kudos to all but especially Victoria ,Mgr Hotel interior, Marco and Wayne at concierge desk. And Sophia at registration desk. Very much recommend with good price with exceptional location . Will stay there again . Thanks to the staff SJH Florida August 2024
Stephen
August 2024
I had a truly wonderful stay at Mandarin Oriental. The accommodations were comfortable and the amenities were top-notch. I was particularly impressed with the exceptional customer service provided by Sophie and Sunnie. Their friendly demeanor and helpfulness made my stay even more enjoyable. I would highly recommend this hotel to anyone looking for a fantastic experience.
Khalifah
October 2024
All the staff were kind and friendly. I think the woman who seems to be in charge of the club rooms is an excellent staff member. I had a comfortable stay from check-in to check-out.
かんとく
January 2025
The rooms were big and had nice river view. The staff were friendly and helpful.
Simon
January 2025
Everyone was very professional! the hotel is at an excellent location and all the staff members set an example of politeness, helpfulness, and professionalism. I loved the hotel premises, the cleanliness - EVERYTHING. This is the only hotel that I will book if I visit Shanghai again!
L183
October 2024
Stunning MO hotel with excellent gym, spa and dining options. Beautiful, comfortable and ultimate luxury. The staff were also fantastic - Carson in particular was super helpful and gave us the most fantastic room!
Anthony
October 2024
Amazing rooms, the best concierge and overall facilities. I like that it’s in Pudong so that it’s away from the chaos of Nanjing Lu.
Guia
October 2024
Spacious and well-appointed rooms, breakfast was excellent, gym and swimming pools are top-class and above all service is extremely professional and attentive. The concierge and duty manager Wen-Bo Zhao were particularly helpful. We highly recommend this hotel and will be back for sure!
Laura
January 2025
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